Privacy

Privacy overview

This page gives a practical overview of how Btor Oy approaches privacy for Arinda and related site enquiries.

Overview

What this page covers

Btor Oy provides Arinda and related website content. Depending on the service context, personal data may be handled by Btor Oy, by a venue using Arinda, or by both parties in their respective roles.

This page explains our baseline privacy approach in plain language. If Arinda is used by a specific venue, the exact data-handling responsibilities and terms are defined in that venue's agreements and service documentation.

For privacy enquiries or account deletion requests, use the contact channels listed on this page.

Practical details

How privacy is handled in practice

The exact data involved depends on whether you are contacting Btor Oy, using the public site, or using Arinda through a venue.

Types of information

  • Contact details submitted through direct communication with Btor Oy.
  • Membership-related account and profile information used within Arinda.
  • Administrative, operational, and usage information needed to provide the service.
  • Request correspondence related to support, privacy, or account deletion.

Why the data is used

  • To operate the Arinda service and its member and admin functionality.
  • To manage customer communication, support, and service-related requests.
  • To maintain product operations, investigate issues, and improve service quality.
  • To meet legal, contractual, or operational obligations where required.

Your options

  • You can contact Btor Oy to ask privacy-related questions.
  • You can request account deletion using the published deletion process.
  • You can request clarification about which contact channel is appropriate for your case.
  • Customer-specific privacy arrangements may apply depending on the venue using Arinda.