Arinda by Btor Oy

Premium Membership, Reimagined

A complete membership platform for premium hospitality venues - a beautifully branded mobile app your members love, paired with a powerful management portal your team trusts.

Two sides. One seamless experience.

Arinda brings together the two perspectives that matter most: the member who expects a flawless experience, and the team that needs to deliver it effortlessly.

The Member App

A native mobile app for iOS and Android, fully branded to your venue. Members see their membership at a glance, explore their benefits, and engage with your space - from anywhere, at any time.

  • Personalised home dashboard
  • Membership status & validity at a glance
  • Tiered benefits browser
  • One-tap benefit activation
  • Targeted notices & announcements
  • Self-service membership pause

The Management Portal

A web-based portal your team uses to manage every aspect of the membership programme - from enrolling new members and designing benefit tiers to sending targeted announcements and tracking activity.

  • Member onboarding & lifecycle management
  • Configurable membership tiers
  • Benefit design with usage rules
  • Targeted announcements by tier
  • Membership pause & scheduling
  • Multi-venue support

An app that feels like your brand

Every detail of the member-facing app - colours, typography, imagery - is tailored to your venue's identity. Members open the app and feel immediately at home in a space that is unmistakably yours.

From the personalised greeting on the home screen to the benefit card a guest presents at the reception desk, the experience is cohesive and elegant from start to finish.

  • Personalised dashboard A time-aware welcome and a clear overview of membership status, current level, and upcoming benefits.
  • Tiered membership levels Members see exactly which level they hold and what awaits them at the next tier - a natural driver of long-term loyalty.
  • Benefit activation cards Benefits like a complimentary breakfast come as a digital card. Members activate with one tap; staff confirm instantly - no separate tooling required.
  • Membership pause Life happens. Members can schedule a pause directly from the app, reducing cancellations and keeping the relationship intact.

Full control, without the complexity

The management portal is designed for the people who run the programme day to day - not just the IT team. Everything is accessible through a clean, focused interface that makes common tasks fast and obvious.

Whether you are adding a new member, adjusting a benefit tier, or sending a seasonal announcement to your top-level guests, it takes minutes rather than hours.

  • Member management Invite new members, assign them to the right tier, review membership history, and handle pauses - all from a single view.
  • Flexible tier design Create and name your own membership levels, choose their colours and descriptions, and define exactly which benefits belong to each.
  • Benefit rules Set usage limits, validity windows, and active days for each benefit - so the programme runs within the boundaries you define.
  • Targeted announcements Send notices filtered by membership tier and status so messages always reach the people they are meant for.

Everything the programme needs

Arinda handles the full lifecycle of a premium membership - from the moment a guest joins to the long-term relationship with your venue.

  • Membership Tiers

    Define as many levels as your programme requires - from a single entry tier to a rich layered structure - each with its own identity, description, and benefit set.

  • Rich Benefits

    From informational perks to activatable cards with usage limits and schedule rules, benefits can be crafted to match exactly how your venue operates.

  • Targeted Notices

    Communicate with precision. Send announcements to specific membership tiers or statuses, with controlled start and end dates so the right message reaches the right members at the right time.

  • Membership Pause

    Allow members to pause rather than cancel. Both members and administrators can schedule pauses, keeping relationships alive during periods of absence.

  • White-Label Branding

    The entire member-facing experience carries your brand - your colours, your fonts, your imagery. Members see your identity, not ours.

  • Third-Party Integrations

    Arinda is designed to connect. The platform supports integrations with your existing systems so the membership programme works alongside the tools your venue already uses. This can include integrations with hospitality platforms such as Trybe, depending on your operational setup.

Your brand. Your experience.

Arinda is invisible as a product. Your guests see a polished app that feels as though it was built exclusively for your venue - complete with your visual identity from splash screen to benefit card.

  • White-label brand example 1
  • White-label brand example 2
  • White-label brand example 3

Ready to elevate your membership programme?

Let's talk about how Arinda fits your venue. We would love to walk you through the platform and discuss what your membership programme could look like.

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Competitor Comparison

Understand how Arinda stacks up against traditional booking systems, white-label app builders, loyalty platforms, and custom development.

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